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What is spyware and how can I protect
my computer?
What is spyware?
"Spyware" generally refers to computer
programs that track your online activities. The activities that are
tracked include, Web sites you visit, advertisement banners you click
on, and search engines you tend to use. Spyware is generally used by
Internet advertisers to collect data and statistics for online Web
usage. You may unknowingly install spyware when you download programs
from the Internet, install software from disks, or open suspicious email
attachments.
Symptoms of spyware:
The following symptoms may indicate
that spyware exists on your computer.
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Your computer is acting slower than
usual: One of the most commonly noticed symptoms of spyware is
that your computer may responding much slower than usual. |
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Your Internet connection appears
slower than usual: Spyware can use significant computer memory
resources. Multiple instances of spyware running at the same time
can create “memory leaks,” which can give you the impression that
your Internet connection is much slower than normal. |
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Advertisement pop-ups appear when
you're not browsing the Web: Spyware can also serve you pop-up
advertisements that appear while you are not surfing the Web--even
if you don’t have a Web browser open. |
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Your homepage has changed, or keeps
changing: Sometimes spyware will change your default homepage,
or render your computer incapable of changing your homepage again. |
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Redirecting Web sites: Spyware
can cause your browser to automatically redirect to different Web
sites. This symptom is especially common with Internet search
engines. Search tool bars appear in your browser: You may notice
that search bars appear directly in your browser. These bars, also
known as plug-ins, can sometimes be installed by spyware programs. |
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Spyware software appears in menus:
Another indication that spyware has been installed on your computer
is when suspicious programs and folders appear in your Start menu,
startup menu, or system tray. |
How did I get these spyware programs
on my computer?
Here are a few potential ways these
applications may find their way onto your computer. Please keep in mind,
this is not a comprehensive list:
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Unintentional Download -- You
may intentionally download and install spyware or adware without
realizing it has an unrelated, secondary purpose. For example, you
may be told a program will keep your computer clock synchronized
with the atomic clock. If it is spyware or adware, the program may
also serve send information about your browsing habits or display
advertising pop-ups whenever you are online. |
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Software Bundle -- Spyware and
adware may be included (bundled) with programs you download and
install. For example, many file-sharing programs require you install
additional, unrelated programs that may be considered spyware or
adware. |
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Unintentional Install -- You
may voluntarily but unintentionally install spyware or adware while
surfing the Web. Often times, spyware or adware appears to be
corrective software or a special plug-in that will help you view a
site. Or, for example, you may be told a program will keep your
computer clock synchronized with the atomic clock. If you don't know
the source of the download or aren't sure what a program does, you
can generally learn more by searching on the name of that program in
Yahoo! Search. |
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Other Users -- Someone else who
uses your computer may also install spyware or adware on your
computer. They may do so unintentionally in any of the ways
mentioned above, or they may maliciously install a program with
keystroke logging, to capture passwords or other personal
information. |
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Computer Virus or Worm -- A
computer virus or worm can also install spyware that could allow
someone to remotely access to your computer, turn your computer into
a pornography or spam server, log keystrokes to steal passwords or
credit cards, or perform other malicious acts.
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Automatic Installation -- Some
unscrupulous companies use advertisements to automatically begin the
installation process for their programs. By default, most browsers
will prompt you with a security warning to either continue or stop
the installation process. Typically, these warnings don't offer a
description of the program or tell you what it will do.
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Removing spyware
Spyware is often very difficult to
remove without the help of specialized anti-spyware programs (also known
as spyware scanners). Spyware scanners identify and remove spyware from
your computer. It is strongly recommended that you take advantage of
these programs rather than attempting to remove spyware programs through
conventional program un-install methods, like the “Add / Remove
Programs” utility in Windows.
Spyware protection and prevention
Here are some basic guidelines to
follow to help protect your computer from spyware in the future:
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Make sure you have an up-to-date
Anti-spyware program installed and running on your PC.
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Always be careful to fully
understand what an application will be doing on your computer before
you download it. |
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Beware that sometimes spyware
programs are bundled with other software applications (especially
file sharing applications), and will automatically install. |
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Be aware that spyware can be
hidden in files shared through some popular file sharing
applications, including KaZaA, LimeWire, BearShare, WinMX, iMesh,
Morpheus, and XoloX. You can find more information on file sharing
programs and spyware by reading this article:
What is file sharing and how can I
protect myself from spyware? |
To prevent future spyware installation
on your computer, please make sure you have an up-to-date Anti-spyware
program installed and running on your PC.
Please Note: Some spyware and/or
adware may be included as part of software that you have licensed from a
third party pursuant to a separate license agreement. This separate
license agreement may require that you install and run the spyware or
adware in order to receive the other software. CaribServe.NET strongly
recommends that you review all software licenses to which you have
agreed. CaribServe.NET is not responsible for any breach caused by your
removal of required spyware or adware
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